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Course Summary

Learn how to customize and extend the ServiceNow Cloud Provisioning and Governance Platform with Cloud Provisioning and Governance Advanced.

You will gain knowledge of the following Cloud Provisioning and Governance Advanced topics:

• Advanced UI design
• Create multi-tab requests
• Build dynamic request forms
• Custom Resource Pools and Filters
• Essential Runtime Expressions
• Advanced Policies
• Extend CPG with templates and Cloud API
• Add functionality for Cloud Services not included in the baseline platform
• Create Resources Blocks
• Create Day-2 operations
• Invoke cloud operations with Workflows and Integration Hub Subflows
• Test and Troubleshoot extensions
• Integration and Software Deployment, with Continuous Deployment Tools (Ansible)

Module 1: Catalog Item Customization
• Catalog Item Customization Overview
• Form UI Overview
• Static Form Customization
• Field Validation
• Dynamic Form Customization
• Cloud Catalog Item Customization Knowledge Check

Module 2: Custom Resource Pools and Filters
• Introduction to Resource Pools and Filters
• Resource Pool Overview
• Query Filters
• Scripted Filters
• Custom Resource Pools and Filters Knowledge Check

Module 3: Advanced Policies
• Introduction to Advanced Policies
• Policies Overview
• Property Overrides
• Approval Management
• Policy Script
• Advanced Policies Knowledge Check

Module 4: Expressions
• Expressions
• Expressions Knowledge Check

Module 5: Extend Cloud Provisioning and Governance
• Extend Cloud Provisioning and Governance
• Using the CMDB
• Populating a New CI Class
• Extend CPG Knowledge Check

Module 6: Day-2 Operations – CAPI
• Day-2 Operations – CAPI Overview
• REST API
• Introduction to CAPI
• CAPI Provider
• CAPI Interface
• CAPI API
• Resource Block
• Response Processor
• Testing and Troubleshooting
• Day-2 Operations – CAPI Knowledge Check

Module 7: Day-2 Operations – Workflow and Integration Hub
• Day-2 Operations with Workflow and Integration Hub • Overview
• Day-2 Operations with Workflow
• Day-2 Operations with Integration Hub
• Day-2 Operations – Workflow and Integration Hub Knowledge Check

Module 8: Software Deployment
• Software Deployment Overview
• Cloud Script and Cloud Script Template
• Configuration Management Overview
• Configure Ansible Tower as a Configuration Management Provider
• Create an Application Profile and Mapping
• Create Post Provision Operations for Software Deployment
• Modify a Resource Block to Accept Input Data
• Modify Catalog Item to Pass Data to the Resource Block Operation
• Software Deployment Knowledge Check
• Certified Implementation Specialist – Cloud Provisioning and Governance Voucher Info

ServiceNow Fundamentals, Cloud Provisioning and Governance Fundamentals. It is recommended that students taking the course have knowledge and experience of ServiceNow Cloud Management v2, the ServiceNow CMDB, Azure and AWS REST API s, CloudFormation Templates, Azure ARM templates, JavaScript, and JSON. It is also recommended that students taking the course should have a strong understanding of architecting solutions within the AWS and/or Azure Clouds.

This course is part of the following certification : ServiceNow Certified Implementation Specialist – Cloud Provisioning and Governance certification

Following your booking, a confirmation message will be sent to all participants, ensuring you're well-informed of your successful enrollment. Calendar placeholders will also be dispatched to assist you in scheduling your commitments around the course. Rest assured, all course materials and access to necessary labs or platforms will be provided no later than one week before the course begins, allowing you ample time to prepare and engage fully with the learning experience ahead.

Our comprehensive training package includes all the necessary materials and resources to facilitate a full learning experience. Enrollees will be provided with detailed course content, encompassing a wide array of topics to ensure a thorough understanding of the subject matter. Additionally, participants will receive a certificate of completion to recognize their dedication and hard work. It's important to note that while the course fee covers all training materials and experiences, the examination fee for certification is not included but can be purchased separately.
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