Course Summary

Whether you are a business stakeholder, functional consultant at the start of your career or a student, jump-start your career by validating your skills with the Dynamics 365 fundamentals (ERP) certification.

Participating this training will demonstrate a broad understanding of Dynamics 365 finance and operations apps – specifically, how business operations and finance teams can leverage the power of this solution to achieve new levels of efficiency and effectiveness across the enterprise.

The Microsoft Certified: Dynamics Fundamentals (ERP) certification could be a great fit for you if you’d like to:

• Validate your understanding of the fundamentals of the platform.

• Demonstrate your broad understanding of the applications of Dynamics 365.

• Highlight your understanding of how Dynamics 365 can integrate with an array of applications and show a deeper understanding of business finance and operations.

• Solidify your understanding of basic solution capabilities before advancing to deeper levels of specialty.

Describe Dynamics 365 Supply Chain Management (20–25%)
• Describe Supply Chain Management core capabilities
• Describe Supply Chain Management capabilities and features
• Describe the order-to-cash process
• Describe the procure-to-pay process
• Describe products and released products
• Describe product master records, product variants, and product dimensions
• Describe pricing and discounts in relation to trade agreements
• Describe picking, packing, and reserving inventory
• Describe manufacturing strategies
• Describe lean, discrete, and process manufacturing
• Describe bills of materials (BOMs), routes, and operations as they relate to production orders
• Describe shop floor management
• Describe master planning
• Describe inventory and warehousing capabilities
• Describe costing methods
• Describe on-hand inventory capabilities
• Describe inventory reservations, picking and packing, replenishment, and shipments
• Describe use cases for Warehouse Management Systems (WMS)
• Describe use cases for Transportation Management Systems (TMS)
• Describe Dynamics 365 Finance (20–25%)
• Describe Finance core capabilities
• Describe Finance capabilities and features
• Describe organization and legal entities
• Describe tax capabilities
• Describe general ledgers
• Describe charts of accounts including main accounts, balance sheets, and income statements
• Describe journaling concepts
• Describe financial dimensions and dimension sets concepts
• Describe periodic financial processes
• Describe accounts payables and accounts receivables
• Describe core accounts payable components including vendors, purchase orders, and vendor invoices
• Describe vendor payments and settlements including three-way matching concepts
• Describe core accounts receivable components including customers, customer invoices, and free text invoices
• Describe credit and collection processes
• Describe expense management, fixed asset management, and budgeting
• Describe cash and bank management concepts
• Describe expense management capabilities
• Describe fixed asset management capabilities
• Describe budgeting capabilities

Describe Dynamics 365 Commerce (10–15%)
• Describe Commerce core capabilities
• Describe Commerce channels
• Describe channel management concepts
• Describe product hierarchies and assortments
• Describe retail pricing and discounts
• Describe e-commerce capabilities, including business-to-business (B2B) and business-to-customer (B2C)
• Describe Commerce clienteling and Dynamics 365 Fraud Protection
Describe customer loyalty concepts
• Describe how to create personalized customer using clienteling
• Describe how Fraud Protection reduces fraudulent activities

Describe Dynamics 365 Human Resources (10–15%)
• Describe Human Resources core capabilities
• Describe workers and positions
• Describe the hire-to-retire process
• Describe leave and absence capabilities
• Identify integration options between Human Resources and LinkedIn
• Describe compensation and benefits capabilities
• Describe personnel management capabilities
• Describe self-service capabilities
• Describe employee training and certification features
• Describe performance management capabilities

Describe Dynamics 365 Project Operations (10–15%)
• Describe Project Operations capabilities
• Describe project-based services and project types
• Describe project sales capabilities
• Describe project contract capabilities
• Describe project pricing capabilities
• Describe the project lifecycle including project invoicing and revenue recognition
• Describe project planning and management capabilities
• Describe project planning, scheduling, and resourcing capabilities
• Describe work breakdown structures (WBS)
• Describe project cost tracking capabilities including time and expense costs

Describe the finance and operations core functionality (15–20%)
• Describe the finance and operations apps
• Describe enterprise resource planning (ERP)
• Describe finance and operations apps use cases
• Explore the finance and operations user interface
• Describe reporting and integration capabilities in finance and operations apps
• Describe built-in reporting capabilities including workspaces
• Describe options for analyzing data by using Power BI
• Describe Microsoft Office 365 integration capabilities, including Microsoft Excel, SharePoint, and Teams
• Describe Microsoft Power Platform integration options
• Describe Business Events integration capabilities

There are no prerequisites to this course. It is recommended to have familiarity with business finance and operations.

Describe Dynamics 365 Supply Chain Management (20–25%) Describe Dynamics 365 Finance (20–25%) Describe Dynamics 365 Commerce (10–15%) Describe Dynamics 365 Human Resources (10–15%) Describe Dynamics 365 Project Operations (10–15%) Describe the finance and operations core functionality (15–20%)

Following your booking, a confirmation message will be sent to all participants, ensuring you're well-informed of your successful enrollment. Calendar placeholders will also be dispatched to assist you in scheduling your commitments around the course. Rest assured, all course materials and access to necessary labs or platforms will be provided no later than one week before the course begins, allowing you ample time to prepare and engage fully with the learning experience ahead.

Our comprehensive training package includes all the necessary materials and resources to facilitate a full learning experience. Enrollees will be provided with detailed course content, encompassing a wide array of topics to ensure a thorough understanding of the subject matter. Additionally, participants will receive a certificate of completion to recognize their dedication and hard work. It's important to note that while the course fee covers all training materials and experiences, the examination fee for certification is not included but can be purchased separately.

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