LEARNING OBJECTIVES
• Describe the origins of value stream management and key concepts such as flow,
value, and delivery
• Describe what value stream management is, why it’s needed and the business
benefits of its practice
• Describe how lean, agile, DevOps, and ITSM principles contribute to value stream
management
• Identify and describe value streams, where they start and end, and how they
interconnect
• Identify value stream roles and responsibilities
• Express value streams visually using mapping techniques, define current and target
states and hypothesis backlog
• Write value stream flow and realization optimization hypotheses and experiments
• Apply metrics such as touch/processing time, wait/idle time, and cycle time to value
streams
• Understand flow metrics and how to access the data to support data-driven
conversations and decisions
• Examine value realization metrics and aligning to business outcomes, and how to
sense and respond to them (outcomes versus outputs)
• Architect a DevOps toolchain alongside a value stream and data connection points
• Design a continuous inspection and adaptation approach for organizational
evolution