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Course Summary

The ServiceNow Certified Implementation Specialist – Discovery course gives you the skills and essential knowledge to configure, administer, implement, and maintain the Discovery application within the ServiceNow platform.

You will gain skills like:

• Basic understanding of ServiceNow Discovery
• Overview of discovery concepts and methodologies
• Introduction to discovering and mapping IT infrastructure
• Familiarity with ServiceNow Discovery features and capabilities
• Basic concepts of discovery scheduling, probes, and sensors

Module 1: Overview
• Discovery and CMDB Tour

Module 2: MID Server
• MID Server Installation Validation

Module 3: Running Discovery
• Running Discovery

Module 4: Credentials and Behaviors
• Windows Discovery
• Linux Discovery
• Behaviors
• Router Discovery

Module 5: Phases, Probes, and Classifications
• Ports Probes and IP Services
• Classifications and Trigger Probes
• CI Identification Troubleshooting

Module 6: Application Mapping
• Process Classification
• Process Classification and Identification
• Application to Application Mapping

Module 7: Asset, CI, and File-based Discovery
• Asset and CI Relationships

Module 8: Horizontal Discovery Patterns
• Extend Windows OS – Servers Pattern
• Extend Linux Server Pattern
• New SNMP Classifier and Discovery Pattern
• Remaining Firewall Requirements

Module 9: Application Discovery Patterns
• Application Discovery Pattern
• More Mongoose Requirements
• Troubleshooting the Pattern

Module 10: Configuration Management
• CMDB Health Properties
• CMDB Health Dashboard
• Hardware Configuration Management
• Application Configuration Management

It is recommended that students taking the course have working knowledge and experience of ServiceNow. Certified System Administrator preferred Completion of ServiceNow CMDB fundamentals is highly recommended Scripting in ServiceNow is highly recommended

Part of Servicenow Certified Implementation Specialist – Discovery certification

Following your booking, a confirmation message will be sent to all participants, ensuring you're well-informed of your successful enrollment. Calendar placeholders will also be dispatched to assist you in scheduling your commitments around the course. Rest assured, all course materials and access to necessary labs or platforms will be provided no later than one week before the course begins, allowing you ample time to prepare and engage fully with the learning experience ahead.

Our comprehensive training package includes all the necessary materials and resources to facilitate a full learning experience. Enrollees will be provided with detailed course content, encompassing a wide array of topics to ensure a thorough understanding of the subject matter. Additionally, participants will receive a certificate of completion to recognize their dedication and hard work. It's important to note that while the course fee covers all training materials and experiences, the examination fee for certification is not included but can be purchased separately.
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