Course Summary

The Implementing ITSI course focuses on the use of ITSI to monitor mission-critical services. Major topics include ITSI architecture, deployment planning, installation, service design and implementation, configuring entities, notable events, and developing glass tables and deep dives.

You will gain skills like:

• Advanced configuration of Splunk IT Service Intelligence (ITSI)
• Designing and managing ITSI services and entities
• Creating and optimizing KPIs and service health scores
• Developing and customizing ITSI dashboards and glass tables
• Implementing predictive analytics and anomaly detection in IT operations

Module 1: Introduction to IT Service Intelligence (ITSI)
• Overview of ITSI
• Key concepts and terminology
• ITSI architecture and components

Module 2: Configuring ITSI
• Installing and deploying ITSI
• Configuring service and entity relationships
• Configuring notable events

Module 3: Creating Service Definitions
• Creating services and service templates
• Creating entity rules and mapping entities
• Creating service KPIs

Module 4: Monitoring Services
• Using the ITSI service analyzer to monitor services
• Setting up service-level agreements (SLAs)
• Creating and managing KPI base searches

Module 5: Machine Learning in ITSI
• Using machine learning to detect anomalies and predict service issues
• Configuring and managing machine learning jobs

Module 6: Dashboards in ITSI
• Creating and using glass tables
• Using the dashboard editor to create custom dashboards
• Creating and managing dashboard panels

Module 7: Event Analytics in ITSI
• Understanding event analytics
• Creating and using glass tables for event analytics
• Creating and managing correlation searches

Module 8: ITSI and Other Splunk Products
• Integrating ITSI with other Splunk products, such as Enterprise Security and User Behavior Analytics (UBA)

Module 9: ITSI Best Practices
• Understanding ITSI best practices and guidelines
• Troubleshooting common ITSI issues and errors

Prerequisite: Splunk Enterprise Certified Admin (SECA)

Exam Details: Level: Professional Length: 60 minutes Format: 53 multiple choice questions

Following your booking, a confirmation message will be sent to all participants, ensuring you're well-informed of your successful enrollment. Calendar placeholders will also be dispatched to assist you in scheduling your commitments around the course. Rest assured, all course materials and access to necessary labs or platforms will be provided no later than one week before the course begins, allowing you ample time to prepare and engage fully with the learning experience ahead.

Our comprehensive training package includes all the necessary materials and resources to facilitate a full learning experience. Enrollees will be provided with detailed course content, encompassing a wide array of topics to ensure a thorough understanding of the subject matter. Additionally, participants will receive a certificate of completion to recognize their dedication and hard work. It's important to note that while the course fee covers all training materials and experiences, the examination fee for certification is not included but can be purchased separately.

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