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Course Summary

This course provides the latest information, including technical exercises, to help you gain hands-on experience with Event Management. You will receive your own ServiceNow instance and Windows server that will allow you to go through the hands-on exercises provided in the lab guide.

You will gain skills like:

• Basic understanding of ServiceNow Event Management
• Overview of event management concepts and methodologies
• Introduction to event monitoring and alerting
• Familiarity with ServiceNow Event Management features and capabilities
• Basic concepts of event correlation and analysis for IT operations

Module 1: Overview
• Event Management Overview

Module 2: Architecture
• Event Management Architecture

Module 3: Event Management
• Event Management Event Processing

Module 4: Alerts and Tasks
• Event Management Alerts and Tasks

Module 5: Event Sources
• Event Management Event Sources
• Certified Implementation Specialist – Event Management

Before attending this course you should have: • ServiceNow Administration Fundamentals (SNAF)

Part of ServiceNow Certified Implementation Specialist – Service Mapping certification & ServiceNow Certified Implementation Specialist – Event Management certification

Following your booking, a confirmation message will be sent to all participants, ensuring you're well-informed of your successful enrollment. Calendar placeholders will also be dispatched to assist you in scheduling your commitments around the course. Rest assured, all course materials and access to necessary labs or platforms will be provided no later than one week before the course begins, allowing you ample time to prepare and engage fully with the learning experience ahead.

Our comprehensive training package includes all the necessary materials and resources to facilitate a full learning experience. Enrollees will be provided with detailed course content, encompassing a wide array of topics to ensure a thorough understanding of the subject matter. Additionally, participants will receive a certificate of completion to recognize their dedication and hard work. It's important to note that while the course fee covers all training materials and experiences, the examination fee for certification is not included but can be purchased separately.
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