Course Summary
The ServiceNow Certified Implementation Specialist – Discovery course gives you the skills and essential knowledge to configure, administer, implement, and maintain the Discovery application within the ServiceNow platform.
You will gain skills like:
• Basic understanding of ServiceNow Discovery
• Overview of discovery concepts and methodologies
• Introduction to discovering and mapping IT infrastructure
• Familiarity with ServiceNow Discovery features and capabilities
• Basic concepts of discovery scheduling, probes, and sensors
Module 1: Overview
• Discovery and CMDB Tour
Module 2: MID Server
• MID Server Installation Validation
Module 3: Running Discovery
• Running Discovery
Module 4: Credentials and Behaviors
• Windows Discovery
• Linux Discovery
• Behaviors
• Router Discovery
Module 5: Phases, Probes, and Classifications
• Ports Probes and IP Services
• Classifications and Trigger Probes
• CI Identification Troubleshooting
Module 6: Application Mapping
• Process Classification
• Process Classification and Identification
• Application to Application Mapping
Module 7: Asset, CI, and File-based Discovery
• Asset and CI Relationships
Module 8: Horizontal Discovery Patterns
• Extend Windows OS – Servers Pattern
• Extend Linux Server Pattern
• New SNMP Classifier and Discovery Pattern
• Remaining Firewall Requirements
Module 9: Application Discovery Patterns
• Application Discovery Pattern
• More Mongoose Requirements
• Troubleshooting the Pattern
Module 10: Configuration Management
• CMDB Health Properties
• CMDB Health Dashboard
• Hardware Configuration Management
• Application Configuration Management
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