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Course Summary

Servicenow Certified Implementation Specialist – Human Resources Certification:

This certification contains of 5 courses:

• ServiceNow Administration Fundamentals (SNAF)
• ServiceNow Platform Implementation
• Configuration Management Database (CMDB) Fundamentals
• Human Resources Service Delivery (HRSD) Fundamentals
• Human Resources Service Delivery (HRSD) Implementation

Find each course curriculum under the course section

Servicenow Certified Implementation Specialist – Human Resources Certification:

This certification contains of 5 courses:

• ServiceNow Administration Fundamentals (SNAF)
• ServiceNow Platform Implementation
• Configuration Management Database (CMDB) Fundamentals
• Human Resources Service Delivery (HRSD) Fundamentals
• Human Resources Service Delivery (HRSD) Implementation

Find each course curriculum under the course section

Practical knowledge about Human Resources processes and some knowledge of IT Service Request workflows is also helpful Three (3) to six (6) months field experience participating in ServiceNow deployment projects or maintaining ServiceNow instances Participation in at least one ServiceNow HR deployment project General familiarity with HR industry terminology, acronyms, and initialisms

Number of Items: The exam consists of 60 questions. Multiple Choice (single answer): For each multiple-choice question on the exam, there are at least four possible responses. Select the one response that most accurately answers the question. Multiple Select (select all that apply): For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. Select ALL responses that accurately answer the question. Partial credit is not provided.

Following your booking, a confirmation message will be sent to all participants, ensuring you're well-informed of your successful enrollment. Calendar placeholders will also be dispatched to assist you in scheduling your commitments around the course. Rest assured, all course materials and access to necessary labs or platforms will be provided no later than one week before the course begins, allowing you ample time to prepare and engage fully with the learning experience ahead.

Our comprehensive training package includes all the necessary materials and resources to facilitate a full learning experience. Enrollees will be provided with detailed course content, encompassing a wide array of topics to ensure a thorough understanding of the subject matter. Additionally, participants will receive a certificate of completion to recognize their dedication and hard work. It's important to note that while the course fee covers all training materials and experiences, the examination fee for certification is not included but can be purchased separately.
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