Course Summary

In this one-day course, participants will learn how to become better facilitators to improve interactions with their Scrum Teams, stakeholders and customers. They will focus on how to adopt facilitation as a stance and enable the Scrum Values. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. They will create and leave with their own facilitation “plan” to improve their next team discussion or Scrum event.

You will gain skills like:

• Facilitating Scrum events such as Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective effectively.
• Creating a collaborative and engaging environment for Scrum Teams, Product Owners, and stakeholders.
• Applying facilitation techniques to encourage open communication, decision-making, and problem-solving within Scrum ceremonies.
• Handling conflict and ensuring constructive dialogue among team members during Scrum activities.
• Coaching and mentoring Scrum Team members on self-organization and continuous improvement practices.

• Develop facilitation skills and a facilitator’s mindset
• Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult
• Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams
• Explore how facilitation can address challenging scenarios most Scrum Teams encounter
• Apply facilitation skills and techniques to improve the Scrum events and other interactions
• Understand how to encourage diverse perspectives, while bringing the team together to reach decisions
• Experience the elements of group dynamics and how they influence the decision-making process
• Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances

There are no prerequisites to this course.

Professional Scrum Facilitation Skills (PSFS) Passing score: 85% Time limit: 30 minutes Number of Questions: 20 Format: Multiple Choice

Following your booking, a confirmation message will be sent to all participants, ensuring you're well-informed of your successful enrollment. Calendar placeholders will also be dispatched to assist you in scheduling your commitments around the course. Rest assured, all course materials and access to necessary labs or platforms will be provided no later than one week before the course begins, allowing you ample time to prepare and engage fully with the learning experience ahead.

Our comprehensive training package includes all the necessary materials and resources to facilitate a full learning experience. Enrollees will be provided with detailed course content, encompassing a wide array of topics to ensure a thorough understanding of the subject matter. Additionally, participants will receive a certificate of completion to recognize their dedication and hard work. It's important to note that while the course fee covers all training materials and experiences, the examination fee for certification is not included but can be purchased separately.

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