Course Summary
PECB: Root Cause Analysis Foundation (RCA) is designed to provide you with a foundational understanding of root cause analysis (RCA) principles and techniques. This course covers essential methods for identifying, analyzing, and resolving underlying causes of problems to improve organizational processes and prevent recurrence. You will learn the basics of conducting effective root cause analysis and how to apply these techniques to enhance problem-solving and decision-making.
What you will learn:
• You will understand the fundamental concepts and principles of root cause analysis.
• You will learn to identify and analyze underlying causes of issues and problems.
• You will gain skills in using various RCA techniques and tools to conduct thorough investigations.
• You will develop expertise in implementing corrective actions to address root causes and prevent recurrence.
• You will learn to apply root cause analysis methods to improve organizational processes and decision-making.
Module 1: Fundamental Principles of Root Cause Analysis
Module 2: Root Cause Analysis process
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