Course Summary

The ISTQB Improving the Test Process – Implementing Test Process Improvement (CTEL-ITP-ITPI) helps prepare individuals to fulfill the specific expert role within their organization or project, and more specifically to ensure that the implementation of test process improvements within their organization or project takes place effectively and stands the best chance of success. It covers the improvement process, organization considerations, change management, and success factors.

• Lead programs for improving the testing process within an organization or project and can identify and manage critical success factors
• Take appropriate business-driven decisions on how to approach improvement to the test process
• Assess the current status of a test process, propose step-wise improvements and show how these are linked to achieving business goals
• Set up a strategic policy for improving the testing process and implement that policy
• Analyze specific problems with the test process and propose effective solutions
• Create a test improvement plan which meets business objectives
• Develop organizational concepts for improvement of the test process which include required roles, skills and organizational structure
• Establish a standard process for implementing improvement to the test process within an organization
• Manage the introduction of changes to the test process, including co-operation with the sponsors of improvements
• Understand and effectively manage the human issues associated with assessing the test process and implementing necessary changes.