Course Summary

Topics Covered Include:

• IAITAM and the Mission
• ITAM Code of Ethics
• Defining Primary Roles in an ITAM Program
IAITAM’s 12 KPAs
• Relationships, Dependencies, and Benefits
KPA Interdependencies
• Roles and Responsibilities
• Creating Dynamic Job Descriptions for ITAM Programs
• The Role of a Program Manager
• Project Management Relationship Triangle
• Sample Projects by KPA
• Prioritization and the ITAM Program
• Lifecycle Management
• Process Building Best Practices
• Gaining Executive Buy-in
• Business Case Template
• Maturity Assessment
• ITAM as a Core Business Function

Module 1: IAITAM and the Mission
Module 2: ITAM Code of Ethics
Module 3: Defining Primary Roles in an ITAM Program
Module 4: IAITAM’s 12 KPAs
Module 5: Relationships, Dependencies, and Benefits
Module 6: KPA Interdependencies
Module 7: Roles and Responsibilities
Module 8: Creating Dynamic Job Descriptions for ITAM Programs
Module 9: The Role of a Program Manager
Module 10: Project Management Relationship Triangle
Module 11: Sample Projects by KPA
Module 12: Prioritisation and the ITAM Program
Module 13: Lifecycle Management
Module 14: Process Building Best Practices
Module 15: Gaining Executive Buy-in
Module 16: Business Case Template
Module 17: Maturity Assessment
Module 18: ITAM as a Core Business Function

There are no formal prerequisites for the CITAM course.

IAITAM Certified IT Asset Manager (CITAM) exam Duration: 3 hours Passing score: 85% Number of questions: 100

Following your booking, a confirmation message will be sent to all participants, ensuring you're well-informed of your successful enrollment. Calendar placeholders will also be dispatched to assist you in scheduling your commitments around the course. Rest assured, all course materials and access to necessary labs or platforms will be provided no later than one week before the course begins, allowing you ample time to prepare and engage fully with the learning experience ahead.

Our comprehensive training package includes all the necessary materials and resources to facilitate a full learning experience. Enrollees will be provided with detailed course content, encompassing a wide array of topics to ensure a thorough understanding of the subject matter. Additionally, participants will receive a certificate of completion to recognize their dedication and hard work. It's important to note that while the course fee covers all training materials and experiences, the examination fee for certification is not included but can be purchased separately.

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