Course Summary

With Site Reliability Engineering (SRE) Practitioner, you will learn about:

• Practical view of how to successfully implement a flourishing SRE culture in your organisation
• The underlying principles of SRE and an understanding of what it is not in terms of antipatterns
• Organisational impact of introducing SRE. SLIs and SLOs in a distributed ecosystem and extending the usage of Error Budgets
• Building security and resilience by design in a distributed, zero-trust environment
• Implementing full-stack observability, distributed tracing and Observability-driven development culture
• Curating data using AI to move from reactive to proactive and predictive incident management
• Using DataOps to build clean data lineage
• Why Platform Engineering is important in building consistency and predictability
• Implementing practical Chaos Engineering
• Major incident response responsibilities
• SRE Execution model

Course Content

Module 1: SRE Anti-patterns
• Rebranding Ops or DevOps or Dev as SRE
• Users notice an issue before you do
• Measuring until my Edge
• False positives are worse than no alerts
• Configuration management trap for snowflakes
• The Dogpile: Mob incident response
• Point fixing
• Production Readiness Gatekeeper
• Fail-Safe really?

Module 2: SLO is a Proxy for Customer Happiness
• Define SLIs that meaningfully measure the reliability of a service from a user’s perspective
• Defining System boundaries in a distributed ecosystem for defining correct SLIs
• Use error budgets to help your team have better discussions and make better data-driven decisions
• Overall, Reliability is only as good as the weakest link on your service graph
• Error thresholds when 3rd party services are used

Module 3: Building Secure and Reliable Systems
• SRE and their role in Building Secure and Reliable systems
• Design for Changing Architecture
• Fault tolerant Design
• Design for Security
• Design for Resiliency
• Design for Scalability
• Design for Performance
• Design for Reliability
• Ensuring Data Security and Privacy

Module 4: Full-Stack Observability
• Modern Apps are Complex & Unpredictable
• Slow is the new down
• Pillars of Observability
• Implementing Synthetic and End user monitoring
• Observability driven development
• Distributed Tracing
• What happens to Monitoring?
• Instrumenting using Libraries an Agents

Module 5: Platform Engineering and AIOPs
• Taking a Platform Centric View solves Organisational scalability challenges such as fragmentation, inconsistency and unpredictability.
• How do you use AIOps to improve Resiliency
• How can DataOps help you in the journey
• A simple recipe to implement AIOps
• Indicative measurement of AIOps

Module 6: SRE & Incident Response Management
• SRE Key Responsibilities towards incident response
• DevOps & SRE and ITIL
• OODA and SRE Incident Response
• Closed Loop Remediation and the Advantages
• Swarming – Food for Thought
• AI/ML for better incident management

Module 7: Chaos Engineering
• Navigating Complexity
• Chaos Engineering Defined
• Quick Facts about Chaos Engineering
• Chaos Monkey Origin Story
• Who is adopting Chaos Engineering
• Myths of Chaos
• Chaos Engineering Experiments
• GameDay Exercises
• Security Chaos Engineering
• Chaos Engineering Resources

Module 8: SRE is the Purest form of DevOps
• Key Principles of SRE
• SREs help increase Reliability across the product spectrum
• Metrics for Success
• Selection of Target areas
• SRE Execution Model
• Culture and Behavioral Skills are key
• SRE Case study

There are no formal prerequisites for this course

Successfully passing (65%) the 90-minute examination, consisting of 40 multiple-choice questions, leads to the SRE Practitioner certificate. The certification is governed and maintained by DevOps Institute.

Following your booking, a confirmation message will be sent to all participants, ensuring you're well-informed of your successful enrollment. Calendar placeholders will also be dispatched to assist you in scheduling your commitments around the course. Rest assured, all course materials and access to necessary labs or platforms will be provided no later than one week before the course begins, allowing you ample time to prepare and engage fully with the learning experience ahead.

Our comprehensive training package includes all the necessary materials and resources to facilitate a full learning experience. Enrollees will be provided with detailed course content, encompassing a wide array of topics to ensure a thorough understanding of the subject matter. Additionally, participants will receive a certificate of completion to recognize their dedication and hard work. It's important to note that while the course fee covers all training materials and experiences, the examination fee for certification is not included but can be purchased separately.

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