Course Summary

You´ll learn:

• The concept of the BA Service
• How to recruit and develop business analysts
• Tools, frameworks and skills to lead and operate the service
• Standardisation through templates and • support tools
• How to approach performance and quality measurement

Domains:
1 – Introducing the BA Service
2 – Recruiting and Retaining Business Analysts
3 – Developing Business Analysts and enabling high-performance
4 – Applying BA Standards and software Tools
5 – Leading the Business Analysis Service
6 – Operating the Business Analysis Service
7 – Understanding Customers and Culture
8 – Improving BA Service Quality and Measuring Performance

There are no entry requirements for this certification.

Exam Details: Type: 40 Multiple Choice Questions Duration: 90 minutes Supervised: Yes Open Book: No materials allowed in the examination room Pass Mark: 26 out of 40 (65%) Delivery: Online examination

Following your booking, a confirmation message will be sent to all participants, ensuring you're well-informed of your successful enrollment. Calendar placeholders will also be dispatched to assist you in scheduling your commitments around the course. Rest assured, all course materials and access to necessary labs or platforms will be provided no later than one week before the course begins, allowing you ample time to prepare and engage fully with the learning experience ahead.

Our comprehensive training package includes all the necessary materials and resources to facilitate a full learning experience. Enrollees will be provided with detailed course content, encompassing a wide array of topics to ensure a thorough understanding of the subject matter. Additionally, participants will receive a certificate of completion to recognize their dedication and hard work. It's important to note that while the course fee covers all training materials and experiences, the examination fee for certification is not included but can be purchased separately.

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