Course Summary
You will develop a rigorous approach to benefits management and acceptance testing including:
• How to make a business case, ensure a strategic fit, indicate critical success factors, and key performance indicators.
• How to distinct categories of benefits and potential roles in benefits management and management processes.
• How to define a framework and prerequisites for effective acceptance testing
1. Introduction
2. Defining the Business Benefits
3. Benefits Classification and Networks
4. Planning for Benefits Management
5. Testing for Business Acceptance
6. Test Design Techniques
7. Test Planning, Management and Confirmation
8. Reviewing the Business Case
9. Implementing the Business Change
10. Benefits Delivery
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