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Course Summary

You’ll attain a comprehensive knowledge of the fundamentals of business strategy, finance from a business context, frameworks for operational management, and various customer and marketing journeys, including:

• Conceptualising key areas of business strategy, such as the mission statement and use of Key
Performance Indicators (KPIs);
• Discerning between the different areas of business finance and commercial acumen;
• Understanding frameworks such as Agile, Waterfall, Lean Six Sigma, and the Value Chain;
• Understanding and creating customer journeys for internal and external stakeholders;
Learning the 4 P’s of marketing and their applications.

Module 1: Understanding the business strategy and transformation.
Module 2: Understanding the financials.
Module 3: Understanding the role of people in teams and organisations.
Module 4: Understanding your organisation’s proposition.

There are no entry requirements for this certification.

Exam Details: Question Types: 10 Knowledge-Based Questions and 10 Scenario-Based Questions Supervision: Yes, the exam will be supervised Pass Mark: 70% (21 out of 30 questions must be answered correctly) Duration: 45 minutes Materials: No materials are allowed in the examination room (Open Book is not permitted) Format: Digital Only

Following your booking, a confirmation message will be sent to all participants, ensuring you're well-informed of your successful enrollment. Calendar placeholders will also be dispatched to assist you in scheduling your commitments around the course. Rest assured, all course materials and access to necessary labs or platforms will be provided no later than one week before the course begins, allowing you ample time to prepare and engage fully with the learning experience ahead.

Our comprehensive training package includes all the necessary materials and resources to facilitate a full learning experience. Enrollees will be provided with detailed course content, encompassing a wide array of topics to ensure a thorough understanding of the subject matter. Additionally, participants will receive a certificate of completion to recognize their dedication and hard work. It's important to note that while the course fee covers all training materials and experiences, the examination fee for certification is not included but can be purchased separately.
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