Course Summary
You’ll gain a broad understanding of business analysis, including:
• The role and competencies of a business analyst
• How to identify and evaluate options for improving your business
• Investigative techniques, including interviews, workshops, prototyping and scenarios
• How to categorise, analyse and manage stakeholders
• Making a business case and assessing feasibility
• How to document, manage and validate requirements
Domains:
• What is Business Analysis?
• The Competencies of a Business Analyst
• The Strategic Context for Business Analysis
• The Business Analysis Service Framework
• Investigating the Business Situation
• Analysing and Managing Stakeholders
• Improving Business Services and Processes
• Defining the Solution
• Making the Business Case
• Establishing the Requirements
• Documenting and Modelling Requirements
• Validating and Managing Requirements
• Delivering the Requirements
• Delivering the Business Solution
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