Support

Elevate Your Expertise: Learn More, Save More, and Achieve More with Our Exclusive Training Deals!

Course Summary

You’ll gain a solid understanding of the banking industry, banks’ operations, and the technologies
and payment systems that support their day-to-day functions.

This foundation course is suitable for those working in financial institutions, banks, and non-banks, including other segments like government and law enforcement.

Course topics:
• Defining banking and understanding its key concepts

• What banking entails and how it functions within the broader financial system

• The types of banks and the markets they serve

• Different types of banking products and services and the customers they serve

• What drives the performance of banks (how banks make money)

1. What is a bank? / Introduction
• Correspondent bank case video
• What would you do?
• Feedback
• Learning objectives

What is a bank?
• Definition of a financial institution
• Definition of a bank
• Bank multiplier effect
• How banks make money
• Business risk in banking
• Business risk in banking (case example)

Types of banks?
• Retail bank
• Corporate and commercial bank
• Custodian bank
• Investment bank
• Universal bank

Bank-like companies
• Credit unions and building societies
• Money services business
• FinTech
• Virtual asset service providers (VASPs) compared to banks
Products and services
• Banking products
• Channels of banking
• Correspondent banking
• Wealth management

Review
• Review questions 2. How banks function

Introduction
• How banks function case video
• What would you do?
• Feedback
• Learning objectives

Bank organization
• Bank board of directors
• Bank senior leadership (case example: Danske Bank)

Typical customer-facing roles
• Bank officer
• Customer liaison
• Customer liaison (case example)
• Relationship manager for personal accounts
• Relationship manager for business accounts
• Private banker
• Private banker (case example)

Typical non-customer-facing roles
• Bank support functions
• Bank technical support function
• Bank technical support function (case example)
• Compliance, risk, and audit departments
• In-house counsel
• In-house counsel (case example)

Review
• Review questions 3. Bank regulation

Introduction
• How banks function case video
• Bank regulation case video
• What would you do?
• Feedback
• Learning objectives

Need for bank regulation
• Why are banks regulated?
• Why are banks regulated? (Case example: bank collapse)
• Consumer protection
• Consumer protection (case example: Santander UK)

Bank regulation
• Central bank
• Central bank interest rates
• National banking regulators
• National banking regulators (case example: Growth of Japan FSA)
• Deposit insurance
• Deposit insurance (case example)
• Data security and privacy
• Data security and privacy (case example: GDPR)
• Anti-financial crime regulators for banking
• Anti-financial crime regulators for banking (case example)

Bank industry’s perspective on compliance
• Challenges of complying with regulations
• Consequences of not complying with regulations
• Consequences of not complying with regulations (case example)

Review
• Review questions 4. Payments and bank technology
Introduction
• Bank technology case video
• What would you do?
• Feedback
• Learning objectives

Payment channels
• Automated teller machine
• Remote deposit capture
• Cash
• Checks
• Bank cards
• Wire transfer
• Payment app
• Payment app (case example)

Payment methods
• Automated payment systems
• Interbank payment system
• Interbank payment system (case example)
• The role of a central bank in the clearing system
• The role of a central bank’s repurchase operations

Bank technology and infrastructure
• Core banking
• Bank general ledger system
• Bank software
• Bank software (case example: use in 2008 financial crisis)

Review

Conclusion

There are no prerequisites to this course.

Pass a 20-question final assessment to receive your certificate.

Following your booking, a confirmation message will be sent to all participants, ensuring you're well-informed of your successful enrollment. Calendar placeholders will also be dispatched to assist you in scheduling your commitments around the course. Rest assured, all course materials and access to necessary labs or platforms will be provided no later than one week before the course begins, allowing you ample time to prepare and engage fully with the learning experience ahead.

Our comprehensive training package includes all the necessary materials and resources to facilitate a full learning experience. Enrollees will be provided with detailed course content, encompassing a wide array of topics to ensure a thorough understanding of the subject matter. Additionally, participants will receive a certificate of completion to recognize their dedication and hard work. It's important to note that while the course fee covers all training materials and experiences, the examination fee for certification is not included but can be purchased separately.
Send as a Prefilled Cart
Request Custom Delivery

Questions About This Course?







    Other Popular Courses

    CompTIA: SecurityX
    • Duration: 5 Days
    • Language: English
    • Level: Advanced
    • Exam: CAS-005
    Course Details This product has multiple variants. The options may be chosen on the product page
    Dates & Details
    Executive Cyber Risk Certification (ECRC)
    • Duration: 2 Days
    • Language: English
    • Level: Advanced
    • Exam: ECRC
    Course Details This product has multiple variants. The options may be chosen on the product page
    Dates & Details
    Mastering Communication & Presentation Te...
    • Duration: 5 Days
    • Language: Danish
    • Level: Intermediate
    • Exam: MCPT
    Course Details This product has multiple variants. The options may be chosen on the product page
    Dates & Details