Dynamics 365 Fundamentals

1. • MB-910: Microsoft Dynamics 365 Fundamentals (CRM) – This certification provides a foundational understanding of Dynamics 365 customer engagement applications, including Sales, Marketing, and Customer Service. Ideal for those new to Dynamics 365, it covers basic concepts and functionalities.
   • MB-920: Microsoft Dynamics 365 Fundamentals (ERP) – Focuses on the core functionalities of Dynamics 365 Finance and Operations. This certification is designed for individuals looking to understand the foundational aspects of finance and operations solutions.

Dynamics 365 Customer Engagement

1. • MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant – Specializes in managing customer service operations, including case management, service level agreements (SLAs), and knowledge management. It is ideal for those responsible for improving customer service processes.
   • MB-240: Microsoft Dynamics 365 Field Service Functional Consultant – Focuses on managing field service operations, including work order management, scheduling, and resource management. Suitable for professionals involved in delivering field service solutions.
   • MB-210: Microsoft Dynamics 365 Sales Functional Consultant – Covers the sales process management, including lead and opportunity management, sales forecasting, and pipeline management. Ideal for those working in sales operations and management.

Dynamics 365 Finance & Operations

1. • MB-300: Microsoft Dynamics 365 Core Finance and Operations – Provides a broad understanding of core finance and operations functionalities, including system navigation, configuration, and integration. It is ideal for those seeking a comprehensive overview of Dynamics 365 Finance and Operations.
   • MB-310: Microsoft Dynamics 365 Financial Management – Focuses on financial management features, including accounts payable, accounts receivable, and financial reporting. Designed for finance professionals managing financial operations.
   • MB-330: Microsoft Dynamics 365 Supply Chain Management – Focuses on the supply chain management aspects of Dynamics 365, covering inventory, procurement, and production processes. Perfect for professionals managing supply chain activities.
   • MB-500: Microsoft Dynamics 365 Developer – Covers advanced development skills for Finance and Operations apps, including X++ programming, data management, and customization. Suited for developers working on extending and customizing Dynamics 365 solutions.

Dynamics 365 Business Central

1. • MB-800: Microsoft Dynamics 365 Business Central Functional Consultant – Focuses on the functionalities of Business Central, including financial management, sales, and purchase processes. Ideal for professionals working with Business Central in small to medium-sized businesses.

Power Platform

1. • PL-900: Microsoft Power Platform Fundamentals – Provides an overview of Power Platform, including Power BI, Power Apps, and Power Automate. Perfect for those new to Power Platform and looking to understand its core components and capabilities.
   • PL-200: Microsoft Power Platform Functional Consultant – Focuses on managing and configuring Power Platform environments, including Power Apps, Power Automate, and Power Virtual Agents. Ideal for functional consultants working with Power Platform solutions.
   • PL-300: Microsoft Power BI Data Analyst – Specializes in data analysis and visualization using Power BI, including data preparation, modeling, and reporting. Suited for data analysts and business intelligence professionals.
   • PL-400: Microsoft Power Platform Developer – Covers advanced development skills for Power Platform, including building custom apps and automations using Power Apps and Power Automate. Ideal for developers looking to create sophisticated solutions on Power Platform.

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Each certification course is designed to equip you with practical knowledge and skills, empowering you to advance your career in today’s business landscape. Explore our website for more information or reach out to one of our Learning Advisors for further guidance.